Your Data Stays Yours
We built poker88qq around your privacy. Every account detail, every transaction through DANA, OVO, GoPay or QRIS, and every session you log stays encrypted and protected. This policy...
How We Handle Your Information
poker88qq collects account credentials, payment method details and gameplay history to operate your lobby, process withdrawals and deposits, and comply with local regulations in supported Indonesian regions. We never sell your data to third parties. Your DANA, OVO, GoPay and QRIS transactions are tokenized at our payment gateway; we store only transaction IDs and timestamps. Session logs help us detect fraud and
keep your account safe. You can request a full data export or deletion by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
Email Support
Send privacy concerns to our data protection team. We respond within 24 hours to requests about your personal information, data access or deletion.
Live Chat
Chat with our support agents during lobby hours. They can walk you through privacy settings, data requests and account security options in real time.
Account Settings
Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data-sharing toggles yourself.
Why Your Privacy Matters to Us
Encryption Standard
All data in transit and at rest uses TLS 1.3 and AES-256 encryption. Your QRIS, DANA, OVO and GoPay payment tokens never touch our servers unencrypted.
Audit Trail
Every access to your account is logged and timestamped. You can review login history, IP addresses and device fingerprints in your security dashboard anytime.
Third-Party Compliance
Our payment processors and hosting partners are independently audited for data protection. We share audit summaries with users who request them.
Data Retention
Account data is kept for the duration of your membership plus 12 months after closure. Transaction records are archived for 7 years per Indonesian financial regulations.
Breach Response
If a security incident occurs, we notify affected users within 48 hours with details of what was exposed and steps we've taken to prevent recurrence.
User Rights
You have the right to access, correct, export or delete your personal data. Submit requests via email or account settings; we process them within 30 days.
Our Privacy Stance vs. Industry Standard
| Data Minimization | We collect only what's needed to run your account and process payments. No unnecessary tracking, no device fingerprinting for marketing, no cookie-based profiling. |
|---|---|
| Payment Tokenization | DANA, OVO, GoPay and QRIS details are tokenized immediately. We never store full card numbers, bank account details or e-wallet credentials on our servers. |
| No Third-Party Ads | We don't sell your email, phone or gameplay data to advertisers. Your lobby activity stays between you and poker88qq; no retargeting pixels or data brokers. |
| Transparent Logging | Every API call, login and withdrawal is logged with your consent. You can download your full activity log from your account dashboard in one click. |
| Jurisdiction Clarity | This policy applies to poker88qq operations in supported Indonesian regions. Local data residency laws are respected; your data doesn't leave the region without explicit consent. |
| Regular Audits | We conduct quarterly security audits and annual penetration tests. Results are shared with users upon request; we publish a transparency report each year. |
| Opt-Out Controls | Turn off marketing emails, session notifications and promotional SMS from your settings. We honor opt-out requests within 24 hours; no re-enrollment without your action. |